Travel note
A gentle guide to Japanese restaurants
A short guide to ticket machines, conveyor-belt sushi, and asking for a refill in Japan.
Start at the entrance
Some restaurants use a ticket machine near the door. Choose a language button if one is available, buy your ticket, and hand it to the staff. If the machine is not clear, it is fine to ask for help.
Settle in at the table
Wait to be seated when a staff member is guiding guests. An oshibori is a hand towel; it is for your hands, not for wiping the table. Water or tea may arrive before you order, and the house customs differ from place to place.
Follow the rhythm of conveyor-belt sushi
In a conveyor-belt sushi restaurant, take a plate from the belt or order from the screen at your seat. Keep the empty plates at your table so staff can count them. When in doubt, watch the people around you or ask.
Ask before getting a refill
If you would like more rice or noodles, ask whether an extra serving is available. You can show the phrase おかわりできますか？ to a staff member.
A kind phrase to keep handy
すみません。おすすめは何ですか？ means “Excuse me. What do you recommend?” A small question can open the door to a local favorite.